20Complaints procedure in respect of the Commissioner
(1)The Commissioner must establish a procedure for the investigation of complaints made in respect of his actions or omissions relating to the discharge of his functions.
(2)The procedure established under subsection (1) must include provision about—
(a)how a complaint may be made;
(b)the person to whom a complaint may be made;
(c)the period within which consideration of a complaint must begin and should be concluded; and
(d)action that the Commissioner must consider taking in response to a complaint.
(3)The Commissioner may amend the procedure established under subsection (1) from time to time.
(4)Before establishing or amending the procedure under subsection (1) the Commissioner must consult the Assembly and obtain its approval.
(5)After establishing or amending the procedure under subsection (1) the Commissioner must send a document setting out the procedure to the Assembly.