5Requirements: complaints made to the Ombudsman
(1)The requirements mentioned in section 2(2)(b) are that—
(a)the complaint must be made in writing;
(b)the complaint must be made to the Ombudsman before the end of the period of one year starting on the day on which the person aggrieved first has notice of the matters alleged in the complaint.
(2)It is for the Ombudsman to determine any question of whether the requirements of subsection (1) are met in respect of a complaint.