C2C1Part 2Investigation of complaints F3relating to listed authorities
Pt. 2 applied (with modifications) (22.11.2012) by The Police and Crime Panels (Application of Local Authority Enactments) Regulations 2012 (S.I. 2012/2734), regs. 1(1), 3-6, Sch. Pt. 3
Complaints
4Who can complain
1
The persons entitled to make a complaint to the Ombudsman F1under this Part are—
a
a member of the public (in this F2Part referred to as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship in consequence of a matter which the Ombudsman is entitled to investigate under sections 7 to 11;
b
a person authorised by the person aggrieved to act on his behalf;
c
if the person aggrieved is not capable of authorising a person to act on his behalf (for example because he has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved.
2
“Member of the public” means any person other than a listed authority acting in its capacity as such.
3
It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint to him.
Words in Pt. 2 heading inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 14; S.I. 2014/2718, art. 2(b)