C1Part 2Investigation of complaints
Consultation and co-operation
25BF1Working collaboratively with the Commissioner for Older People in Wales
1
This section applies where it appears to the Ombudsman that a complaint relates to or raises a matter which could be the subject of an examination by the Commissioner (the ‘connected matter’).
2
Where the Ombudsman considers it appropriate, he must inform the Commissioner about the connected matter.
3
Where the Ombudsman considers that the complaint also relates to or raises a matter into which he is entitled to conduct an investigation himself (‘the ombudsman matter’), he must also if he considers it appropriate—
a
inform the Commissioner about the Ombudsman's proposals for conducting an investigation into the complaint; and
b
consult the Commissioner about those proposals.
4
Where the Ombudsman and the Commissioner consider that they are entitled to investigate, respectively, the ombudsman matter and the connected matter they may—
a
co-operate with each other in the separate investigation of each of those matters;
b
act together in the investigation of those matters; and
c
prepare and publish a joint report containing their respective conclusions in relation to the matters they have each investigated.
5
Where the Ombudsman considers—
a
that the complaint does not relate to or raise a matter into which he is entitled to conduct an investigation himself, and
b
that it is appropriate to do so,
he must inform the person who initiated the complaint about how to secure the referral of the connected matter to the Commissioner.
6
In this section ‘Commissioner’ has the meaning given in section 25A.
Pt. 2 applied (11.10.2005) by The Public Services Ombudsman (Wales) Act 2005 (Commencement No. 1 and Transitional Provisions and Savings) Order 2005 (S.I. 2005/2800), art. 6