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Part 2Review of student complaints

15Duties of qualifying institutions

(1)The governing body of every qualifying institution in England and Wales must comply with any obligation imposed upon it by a scheme for the review of qualifying complaints that is provided by the designated operator.

(2)The duty imposed by subsection (1) applies from the effective date of the designation and ceases to apply only if the designation is terminated.

(3)The obligations referred to in subsection (1) include any obligation to pay fees to the designated operator.