Section 269: Changes of service policy
582.This section mirrors section 267. The statement described in the notes on section 268 above must not contain proposals for what is to be regarded (taking account of OFCOM’s guidance) as a material change in the character of the service unless OFCOM have been consulted and the service provider has taken account of OFCOM’s views. If this process has not been followed, OFCOM may insist that the provider publish a revised statement that has been approved by OFCOM.