Financial Services and Markets Act 2000

Fees

15(1)Scheme rules may require a respondent to pay to the scheme operator such fees as may be specified in the rules.

(2)The rules may, among other things—

(a)provide for the scheme operator to reduce or waive a fee in a particular case;

(b)set different fees for different stages of the proceedings on a complaint;

(c)provide for fees to be refunded in specified circumstances;

(d)make different provision for different kinds of complaint.