Financial Services and Markets Act 2000 (c. 8)

SCHEDULES

SCHEDULE 17 U.K. The Ombudsman Scheme

Modifications etc. (not altering text)

C1 Sch. 17 applied (1.5.2009 for certain purposes and 1.11.2009 otherwise) by The Payment Services Regulations 2009 (S.I. 2009/209), regs. 1(2), 125 (with reg. 3)

C2 Sch. 17 applied (30.4.2011) by The Electronic Money Regulations 2011 (S.I. 2011/99), reg. 76(2) (with reg. 3)

Part I U.K. General

Interpretation U.K.

1 U.K. In this Schedule—

• [F1 “ADR Directive” means Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC;

• “ADR entity” means any entity which is listed by a member State in accordance with Article 20(2) of the ADR Directive;]

• “ombudsman” means a person who is a member of the panel; and

• “the panel” means the panel established under paragraph 4.

Textual Amendments

F1 Words in Sch. 17 para. 1 inserted (7.4.2015) by The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 (S.I. 2015/542), reg. 1(2), Sch. 7 para. 1(3)(a) (with reg. 7)