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SCHEDULES

SCHEDULE 17U.K. The Ombudsman Scheme

Part IIU.K. The Scheme Operator

StatusU.K.

6(1)The scheme operator is not to be regarded as exercising functions on behalf of the Crown.U.K.

(2)The scheme operator’s board members, officers and staff are not to be regarded as Crown servants.

(3)Appointment as Chief Ombudsman or to the panel or as a deputy ombudsman does not confer the status of Crown servant.