SCHEDULES

C1C2SCHEDULE 17 The Ombudsman Scheme

Annotations:
Modifications etc. (not altering text)
C1

Sch. 17 applied (1.5.2009 for certain purposes and 1.11.2009 otherwise) by The Payment Services Regulations 2009 (S.I. 2009/209), regs. 1(2), 125 (with reg. 3)

Part II The Scheme Operator

The panel of ombudsmen

4

1

The scheme operator must appoint and maintain a panel of persons, appearing to it to have appropriate qualifications and experience, to act as ombudsmen for the purposes of the scheme.

2

A person’s appointment to the panel is to be on such terms (including terms as to the duration and termination of his appointment and as to remuneration) as the scheme operator considers—

a

consistent with the independence of the person appointed; and

b

otherwise appropriate.