SCHEDULESF1F2F3

C3C4SCHEDULE 17 The Ombudsman Scheme

Annotations:
Modifications etc. (not altering text)
C3

Sch. 17 applied (1.5.2009 for certain purposes and 1.11.2009 otherwise) by The Payment Services Regulations 2009 (S.I. 2009/209), regs. 1(2), 125 (with reg. 3)

Part III The Compulsory Jurisdiction

Fees

C1C215

1

Scheme rules may require a respondent to pay to the scheme operator such fees as may be specified in the rules.

2

The rules may, among other things—

a

provide for the scheme operator to reduce or waive a fee in a particular case;

b

set different fees for different stages of the proceedings on a complaint;

c

provide for fees to be refunded in specified circumstances;

d

make different provision for different kinds of complaint.