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Water Industry Act 1999

English and Welsh Provisions


7.Until now, if consumers did not pay their water and sewerage bills, water companies had the power to disconnect the supply. Water companies also argued that they were not prohibited from restricting the amount of water available for a consumer’s use if they did not pay their bill. The Act removes the power to disconnect water supply for non-payment, or to limit the supply with the intention of enforcing payment, from a list of different premises. These premises are private dwelling houses, caravans, houseboats, houses in multiple occupation and sheltered accommodation (where these are someone’s main home) and children’s homes, residential care homes, prisons and detention centres, schools, premises used for children’s daycare, institutions of further and higher education, hospitals, nursing homes, GPs’ and dentists’ surgeries (including surgeries set up as primary care pilot schemes) and premises occupied by the emergency services.

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