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Welfare Reform and Pensions Act 1999


Hardship payments of JSA, and the circumstances in which they may be made, are described in Part IX of the Jobseeker’s Allowance Regulations 1996. Hardship payments are only made where the claimant, their partner, or a member of their family would suffer hardship because JSA is not paid. Two of the situations in which the Jobseekers Act provides for hardship payment to be made are:

  • Section 20(4) provides that hardship payments may be made to claimants even when sanctions have been applied, under section 19, and their JSA has been withheld. For example, this might be because the claimant failed to attend a prescribed training programme, or lost a job through misconduct.

  • Paragraph 10(2) of Schedule 1 to the Jobseekers Act provides that hardship payments may be made where a claimant’s JSA payments have been suspended, where a question arises as to whether the claimant satisfies any of the labour market conditions of entitlement.

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