9 Complaints: requirements to be met.E+W+S
In section 9 of the 1993 Act (requirements to be complied with as regards complaints) the following subsections shall be omitted—
(a)subsection (5) (Commissioner must be satisfied that health service body has been afforded reasonable opportunity to investigate complaint);
(b)subsection (6) (subsection (5) to be disregarded in certain circumstances).