Building Societies Act 1986 (c. 53)

SCHEDULES

SCHEDULE 12 U.K. Schemes for Investigation of Complaints

Part II U.K. Requirements for Recognised Schemes:Matters of Complaint

Share accounts U.K.

1 The operation or termination of a share account and the grant or refusal to grant a shareholder other facilities normally available to shareholders of his description.

Note: The operation or termination of a share account includes any aspect of the relationship or termination of the relationship between the society and a shareholder as such and in particular the operation or termination of any services incidental to such accounts.

Note: The grant of facilities includes the terms on which they are granted.