15.—(1) Where the contractor has accepted an application for inclusion in its list of patients, it must—
(a)notify the patient (or, in the case of a child or incapable adult, the person who made the application on their behalf) of the patient’s right to express a preference to receive services from a particular performer or class of performer either generally or in relation to any particular condition; and
(b)record in writing any such preference expressed by or on behalf of the patient.
(2) The contractor must endeavour to comply with any reasonable preference expressed under sub‑paragraph (1) but need not do so if the preferred performer—
(a)has reasonable grounds for refusing to provide services to the patient; or
(b)does not routinely perform the service in question within the practice.