20.—(1) The adjudicator must determine the appeal after considering all the evidence and all representations made by or on behalf of the parties.
(2) The adjudicator must state the reasons for the decision.
(3) Where an appeal is disposed of at a hearing, the adjudicator may give the adjudicator’s decision and the reasons orally at the end of the hearing, or may reserve the adjudicator’s decision and give the adjudicator’s reasons subsequently in writing.
(4) An adjudicator who decides to allow an appeal may give the authority such directions as the adjudicator considers appropriate.
(5) It is the duty of an authority to whom a direction is given under paragraph (4) to comply with it without delay.
(6) When the decision is given (whether at a hearing or otherwise), the proper officer must—
(a)without delay record in the register the decision, the adjudicator’s reasons and any directions given; and
(b)send a copy of the register entry to each party.