Circumstances in which an approved lay representative may not act
This section has no associated Executive Note
13. Where an approved lay representative is performing inadequately as referred to in article 10(1)(b) and the approving organisation decides—
(a)not to withdraw approval; and
(b)instead to provide additional support or training to improve the performance of that lay representative,
the approved lay representative may not represent any debtor or entitled resident until the approving organisation is satisfied that the approved lay representative can perform adequately.