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19.—(1) The contractor shall notify the Health Board in writing of any request for removal from its list of patients received from a registered patient.
(2) Where the Health Board—
(a)receives notification from the contractor under sub-paragraph (1); or
(b)receives a request from the patient to be removed from the contractor’s list of patients,
it shall remove that person from the contractor’s list of patients.
(3) A removal in accordance with sub-paragraph (2) shall take effect—
(a)on the date on which the Health Board received notification of the registration of the person with another provider of essential services (or their equivalent); or
(b)14 days after the date on which the notification or request made under sub-paragraph (1) or (2) respectively is received by the Health Board,
whichever is the sooner.
(4) The Health Board shall, as soon as practicable, notify in writing—
(a)the patient; and
(b)the contractor,
that the patient’s name will be or has been removed from the contractor’s list of patients on the date referred to in sub-paragraph (3).
(5) In this paragraph and in paragraphs 20(1)(b) and (10), 21(6) and (7), 23 and 26, a reference to a request received from or advice, information or notification required to be given to a patient shall include a request received from or advice, information or notification required to be given to—
(a)in the case of a patient who is a child, a parent or other person referred to in paragraph 15(4)(a); or
(b)in the case of an adult patient who is incapable of making the relevant request or receiving the relevant advice, information or notification, a relative or the primary carer of the patient.
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