The Homeless Persons Advice and Assistance (Scotland) Regulations 2002

Types of assistance to be provided by local authorities

6.  The types of assistance referred to in article 5 above are–

(a) providing a personal interview at such time and place, and with a local authority officer of such sex, as the applicant may reasonably request;

(b) providing an interpreter or an independent personal representative for an applicant at any interview if a request is made by the applicant to that effect;

(c) providing a written record of any interview held under this regulation in an appropriate form for the applicant including braille, translation or large print;

(d) providing for a follow up interview to review progress;

(e) arranging and facilitating interviews and appointments with other independent providers of housing financial or legal services; and

(f) providing access to mediation services for family and neighbour disputes and harassment.