PART 8Performance reporting
Duty to provide annual report to the Scottish Ministers45
1
By 15th May following the end of each financial year, the scheme administrator must send to the Scottish Ministers a report of the operation of the approved scheme and of the performance of the scheme administrator during that financial year.
2
The report must include the following information—
a
the number of tenancy deposits paid to the scheme;
b
the total value of tenancy deposits held in designated accounts at the end of the financial year in question;
c
the total value of tenancy deposits repaid to tenants;
d
a statement of the financial position of the scheme, including a set of independently audited accounts and a breakdown of income and expenditure during the financial year assessed against the projected income and expenditure for that year;
e
a statement of how accrued interest has been distributed, applied or invested during the financial year;
f
a forecast budget for the following financial year;
g
details of all referrals to the dispute resolution mechanism including—
i
the number of referrals requested by landlords;
ii
the number of referrals requested by tenants;
iii
the basis of the dispute;
iv
the time taken to resolve the dispute;
v
the outcome of the referral; and
vi
the time taken to repay the deposit in accordance with the decision;
h
details of any complaints received about the scheme including any relating to the dispute resolution mechanism.