PART 7 CLAIMANT RESPONSIBILITIES

45 Claimant commitment – exceptions
A claimant may be entitled to an employment and support allowance without having accepted a claimant commitment if the Department considers that—
(a) the claimant cannot accept a claimant commitment because they lack capacity to do so; or
(b) there are exceptional circumstances in which it would be unreasonable to expect the person to accept a claimant commitment.