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The Homeless Persons Advice and Assistance Regulations (Northern Ireland) 2011

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Types of assistance to be provided by the Executive

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6.  The types of assistance referred to in regulation 5 are—

(a)providing a personal interview at such time and place, and with an officer of the Executive of such sex, as the applicant may reasonably request;

(b)providing an interpreter or an independent personal representative for an applicant at any interview if a request is made by the applicant to that effect and reasonable notice is given;

(c)providing a written record of any interview held under this regulation in an appropriate form for the applicant including Braille, translation or large print;

(d)providing for a follow up interview to review progress;

(e)arranging and facilitating interviews and appointments with providers of housing, legal, financial or social care services; and

(f)providing access to mediation services for family and neighbour disputes and harassment.

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