Visits by registered provider
28.—(1) Where the registered provider is an individual who does not manage the day care setting himself, he shall visit the day care setting in accordance with this regulation.
(2) Where the registered provider is an organisation or partnership, the day care setting shall be visited in accordance with this regulation by—
(a)the responsible individual or one of the partners, as the case may be;
(b)a director or other person responsible for the management of the organisation or partnership; or
(c)an employee of the organisation or the partnership who is not directly concerned with the conduct of the day care setting.
(3) Visits under paragraph (1) or (2) shall take place at least once a month or as agreed with the Regulation and Improvement Authority and may be unannounced.
(4) The person carrying out the visit shall—
(a)interview, with their consent and in private, such of the service users and their representatives and persons employed in the day care setting as appears necessary in order to form an opinion of the standard of care provided in the day care setting;
(b)inspect the premises of the day care setting, its record of events and records of any complaints; and
(c)prepare a written report on the conduct of the day care setting.
(5) The registered provider shall maintain a copy of the report required to be made under paragraph (4)(c) in the day care setting and make it available on request to—
(a)the Regulation and Improvement Authority;
(b)the registered manager;
(c)a service user or his representative;
(d)an officer of the HSS trust in the area of which the day care setting is situated;
(e)in the case of a visit under paragraph (2)—
(i)where the registered provider is an organisation, to each of the directors or other persons responsible for the management of the organisation; and
(ii)where the registered provider is a partnership, to each of the partners.