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The Adult Placement Agencies Regulations (Northern Ireland) 2007

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General conduct of adult placement agency

20.—(1) The registered person shall make suitable arrangements to ensure that the agency is conducted, and that care or support (including any accommodation) is provided—

(a)so as to ensure the safety of service users;

(b)so as to ensure that a placement is not made in an emergency unless that is in the interests of the service user in question, and the needs of the adult placement carer and other household members have been considered;

(c)so as to safeguard service users against abuse, harm or neglect;

(d)so as to promote the independence of service users;

(e)so as to ensure the safety and security of service users' property;

(f)in a manner which respects the privacy, dignity and wishes of service users, and the confidentiality of information relating to them; and

(g)with due regard to the sex, sexual orientation, age, religious persuasion, racial origin, cultural and linguistic background and any disability of service users, and to the way in which they wish to conduct their lives.

(2) The registered person shall, in relation to the conduct of the agency—

(a)maintain good personal and professional relationships with each other and with adult placement carers, service users and staff;

(b)encourage and assist staff to maintain good personal and professional relationships with both adult placement carers and service users;

(c)encourage and assist adult placement carers to maintain good personal and professional relationships with service users.

(3) The registered person shall make appropriate arrangements to ensure that the views of service users and adult placement carers are taken into account in the conduct of the agency.

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