5. As more fully explained below, cases enter the Scheme by reference to the Labour Relations Agency (hereafter referred to as “the LRA”), which appoints an arbitrator from a panel (see paragraphs 35-37 below) to determine the dispute. The LRA provides administrative assistance during the proceedings. The LRA may scrutinise awards and refer any clerical or other similar errors back to the arbitrator. Disputes are determined, however, by arbitrators and not by the LRA.
6. All communications between either party and the arbitrator shall be sent via the LRA, other than in the course of a hearing.
7. Paragraph 123 below sets out the manner in which any document, notice or communication must be served on, or transmitted to, the LRA.