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Duty to investigate and determine a referable matter

6.—(1) Where a reference of a referable matter is duly made in accordance with regulations 3 and 4, the PPF Ombudsman must—

(a)investigate the matter, and

(b)determine what action, if any, the Board should take.

(2) The determination must be reached and given before the end of the relevant period.

(3) In paragraph (2) “the relevant period” means—

(a)the period of 2 months beginning with the date on which the PPF Ombudsman concludes his investigation in relation to the matter, or

(b)such longer period, beginning with that date, as he considers appropriate having regard to the referred matter involved, but not exceeding 6 months.

(4) In any case where the Board—

(a)states in writing that it does not oppose the complaint of maladministration involved in the referred matter;

(b)withdraws its opposition to the complaint, or

(c)fails to comply with a request from the PPF Ombudsman for information relating to the referred matter before the end of the period within which he has requested the information to be given,

the PPF Ombudsman may determine the matter forthwith without any further investigation.