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The Occupational Pension Schemes (Internal Dispute Resolution Procedures) Regulations (Northern Ireland) 1996

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Notice of decision from trustees or managers

7.—(1) Subject to paragraph (3), the trustees or managers of a scheme shall issue to the complainant and, where applicable, his representative a notice in writing of their decision on the matters raised under regulation 6 within 2 months from the date on which the particulars specified in regulation 6(2) were received by them.

(2) The notice shall include—

(a)a statement of the decision and an explanation as to whether and, if so, to what extent that decision either confirms or replaces the decision made under Article 50(2)(a) of the Order;

(b)a reference to any legislation relied upon;

(c)a reference to such parts of any scheme rules relied upon and, where a discretion has been exercised, a reference to such parts of the scheme rules by which such discretion is conferred;

(d)a statement that the Occupational Pensions Advisory Service(1) is available to assist members and beneficiaries of the scheme in connection with difficulties which they have failed to resolve with the trustees or managers of the scheme and the address at which it may be contacted, and

(e)a statement that the Pensions Ombudsman(2) may investigate and determine any complaint or dispute of fact or law in relation to a scheme made or referred in accordance with the Pension Schemes (Northern Ireland) Act 1993(3) and the address at which he may be contacted.

(3) If, in any case, written notice of a decision under Article 50(2)(b) of the Order is not issued within 2 months from the date on which particulars of the disagreement were received under regulation 6, an interim reply must immediately be sent to the complainant and, where applicable, his representative setting out the reasons for the delay and an expected date for issuing the decision.


The Occupational Pensions Advisory Service’s address for correspondence is 11 Belgrave Road, London SW1V 1RB


The Pensions Ombudsman is appointed under section 145(2) of the Pension Schemes Act 1993 (c. 48)

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