31.—(1) A complaint which relates to an act or omission of a solicitor or his or her firm (“the respondent”) in the course of providing professional services is within the jurisdiction of the Solicitors Complaints Committee if—
(a)the complaint is not excluded from the jurisdiction of the Committee by section 32; and
(b)the complainant is within section 33 and wishes to have the complaint dealt with by the Committee.
(2) The right of a person to make a complaint to the Committee, and the jurisdiction of the Committee to investigate, consider and determine a complaint, may not be limited or excluded by any contract term.