22. The owner shall—
(a)if requested by the occupier, and on payment by the occupier of a charge of not more than £30, provide accurate written details of—
(i)the size of the pitch and the base on which the caravan is stationed; and
(ii)the location of the pitch and the base within the protected site;
including details of measurements between identifiable fixed points on the protected site and the pitch and the base;
(b)if requested by the occupier, provide (free of charge) documentary evidence in support and explanation of—
(i)any new pitch fee;
(ii)any charges for gas, electricity, water, sewerage or other services payable by the occupier to the owner under the agreement; and
(iii)any other charges, costs or expenses payable by the occupier to the owner under the agreement;
(c)be responsible for repairing the base on which the caravan is stationed and for maintaining any gas, electricity, water, sewerage or other services supplied by the owner to the pitch or to the caravan;
(d)maintain in a clean and tidy condition those parts of the protected site, including access ways, site boundary fences and trees, which are not the responsibility of any occupier of a caravan stationed on the protected site;
(e)consult the occupier about improvements to the protected site in general, and in particular about those which the owner wishes to be taken into account when determining the amount of any new pitch fee; and
(f)consult a qualifying residents’ association, if there is one, about all matters which relate to the operation and management of, or improvements to, the protected site and may affect the occupiers either directly or indirectly.
23. The owner shall not do or cause to be done anything which may adversely affect the ability of the occupier to perform the obligations under paragraph 21(c) and (d).
24. For the purposes of paragraph 22(e), to “consult” the occupier means—
(a)to give the occupier at least 28 days’ notice in writing of the proposed improvements which—
(i)describes the proposed improvements and how they will benefit the occupier in the long and short term;
(ii)details how the pitch fee may be affected when it is next reviewed; and
(iii)states when and where the occupier can make representations about the proposed improvements; and
(b)to take into account any representations made by the occupier about the proposed improvements, in accordance with paragraph (a)(iii), before undertaking them.
25. For the purposes of paragraph 22(f), to “consult” a qualifying residents’ association means—
(a)to give the association at least 28 days’ notice in writing of the matters referred to in paragraph 22(f) which—
(i)describes the matters and how they may affect the occupiers either directly or indirectly in the long and short term; and
(ii)states when and where the association can make representations about the matters; and
(b)to take into account any representations made by the association, in accordance with paragraph (a)(ii), before proceeding with the matters.