22 November 2002
This section inserts a new Article 35D into the Children Order. It requires each authority to establish arrangements for dealing with complaints about its services under Articles 34B and 34D, and Articles 35, 35A and 35B. Article 35D replaces the representation provisions previously found in Article 37(1) and (2) of the Children Order before amendment by the Act.
Paragraph (1) requires each authority to establish a procedure for hearing representations, including complaints, made by young people who qualify for the new support arrangements under the Act about the way an authority is carrying out any of its functions under Part IV of the Children Order.
Paragraph (2) requires an authority to comply with any regulations made by the Department when considering any representations under paragraph (1).