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RHAN 2LANDLORDIAID CYMDEITHASOL COFRESTREDIG

PENNOD 1PERFFORMIAD

35Safonau perfformiad

O flaen adran 34 o Ddeddf Tai 1996 (ond ar ôl y pennawd mewn llythrennau italaidd yn union o flaen yr adran honno) mewnosoder—

33AStandards of performance

(1)The Welsh Ministers may set standards to be met by registered social landlords in connection with—

(a)their functions relating to the provision of housing, and

(b)matters relating to their governance and financial management.

(2)In setting standards the Welsh Ministers must have regard to the desirability of registered providers being free to choose how to provide services and conduct business.

(3)This section does not apply in relation to a registered social landlord’s provision of housing in England.

36Canllawiau ar safonau perfformiad

Ar ôl adran 33A o Ddeddf Tai 1996 mewnosoder—

33BGuidance on standards of performance

(1)The Welsh Ministers may issue guidance that—

(a)relates to a matter addressed by a standard, and

(b)amplifies the standard.

(2)In considering whether standards have been met the Welsh Ministers may have regard to the guidance.

(3)The Welsh Ministers may revise or withdraw the guidance.

(4)The Welsh Ministers must make arrangements for bringing the guidance to the attention of registered social landlords.

37Ymgynghori

Ar ôl adran 33B o Ddeddf Tai 1996 mewnosoder—

33CConsultation

Before setting standards under section 33A, or issuing, revising or withdrawing guidance under section 33B, the Welsh Ministers must consult—

(a)one or more bodies appearing to them to represent the interests of registered social landlords,

(b)one or more bodies appearing to them to represent the interests of tenants, and

(c)one or more bodies appearing to them to represent the interests of local housing authorities.

38Gwybodaeth o ran lefelau perfformiad

(1)Diwygier adran 35 o Ddeddf Tai 1996 (gwybodaeth o ran lefelau perfformiad) fel a ganlyn.

(2)O flaen is-adran (1) mewnosoder—

(A1)The Welsh Ministers shall from time to time collect information as to the levels of performance achieved by registered social landlords in connection with—

(a)their functions relating to the provision of housing in Wales, and

(b)matters relating to their governance and financial management.

(3)Yn is-adran (1), ar ôl “housing” mewnosoder “in England”.

(4)Yn is-adran (2), yn lle “section 34” rhodder “section 33A or 34”.

39Canllawiau ynghylch cwynion am berfformiad

Ar ôl adran 35 o Ddeddf Tai 1996 mewnosoder—

Complaints about performance
35AGuidance about complaints about performance

(1)The Welsh Ministers may publish guidance about complaints to the Welsh Ministers about the performance of registered social landlords.

(2)The guidance may specify (among other things)—

(a)the procedure to be followed in making a complaint;

(b)the criteria used by the Welsh Ministers in deciding whether to investigate a complaint;

(c)periods within which the Welsh Ministers aim to inform complainants of the result of complaints.

(3)The Welsh Ministers may revise or withdraw the guidance.

(4)This section does not apply in relation to complaints about a registered social landlord’s provision of housing in England.

40Ymgynghori

Ar ôl adran 35A o Ddeddf Tai 1996 mewnosoder—

35BConsultation

Before publishing, revising or withdrawing guidance under section 35A the Welsh Ministers must consult—

(a)one or more bodies appearing to them to represent the interests of registered social landlords,

(b)one or more bodies appearing to them to represent the interests of tenants,

(c)one or more bodies appearing to them to represent the interests of local housing authorities, and

(d)the Auditor General for Wales.