Commission Implementing Regulation (EU) 2020/469Show full title

GEN 3. SERVICES

GEN 3.1 Aeronautical information services

GEN 3.1.1 Responsible service

Description of the aeronautical information service (AIS) provided and its major components, including:

1.

service/unit name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available;

8.

a statement concerning the provisions on which the service is based and a reference to the AIP location where differences, if any, are listed.

GEN 3.1.2 Area of responsibility

The area of responsibility for the AIS.

GEN 3.1.3 Aeronautical publications

Description of the elements of the aeronautical information products, including:

1.

AIP and related amendment service;

2.

AIP Supplements;

3.

AIC;

4.

NOTAM and pre-flight information bulletins (PIB);

5.

checklists and lists of valid NOTAM;

6.

how they may be obtained.

When an AIC is used to promulgate publication prices, that shall be indicated in this section of the AIP.

GEN 3.1.4 AIRAC system

Brief description of the AIRAC system provided including a table of present and near future AIRAC dates.

GEN 3.1.5 Pre-flight information service at aerodromes/heliports

A list of aerodromes/heliports at which pre-flight information is routinely available, including an indication of relevant:

1.

elements of the aeronautical information products held;

2.

maps and charts held;

3.

general area of coverage of such data.

GEN 3.1.6 Digital data sets

1.

Description of the available data sets, including:

a)

data set title;

b)

short description;

c)

data subjects included;

d)

geographical scope;

e)

if applicable, limitations related to its usage.

2.

Contact details of how data sets may be obtained, containing:

a)

name of the individual, service or organisation responsible;

b)

street address and email address of the individual, service or organisation responsible;

c)

telefax number of the individual, service or organisation responsible;

d)

contact telephone number of the individual, service or organisation responsible;

e)

hours of service (time period including time zone when contact can be made);

f)

online information that can be used to contact the individual, service or organisation; and

g)

supplemental information, if necessary, on how and when to contact the individual, service or organisation.

GEN 3.2 Aeronautical charts

GEN 3.2.1 Responsible service(s)

Description of service(s) responsible for the production of aeronautical charts, including:

1.

service name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available; and

8.

a statement concerning the provisions on which the service is based and a reference to the AIP location where differences from ICAO, if any, are listed.

GEN 3.2.2 Maintenance of charts

Brief description of how aeronautical charts are revised and amended.

GEN 3.2.3 Purchase arrangements

Details of how charts may be obtained, containing:

1.

service/sales agency(ies);

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available.

GEN 3.2.4 Aeronautical chart series available

A list of aeronautical chart series available followed by a general description of each series and an indication of the intended use.

GEN 3.2.5 List of aeronautical charts available

A list of aeronautical charts available, including:

1.

title of series;

2.

scale of series;

3.

name and/or number of each chart or each sheet in a series;

4.

price per sheet;

5.

date of latest revision.

GEN 3.2.6 Index to the World Aeronautical Chart (WAC) – ICAO 1:1 000 000

An index chart showing coverage and sheet layout for the WAC 1:1 000 000 produced by a Member State. If an Aeronautical Chart – ICAO 1:500 000 is produced instead of WAC 1:1 000 000, index charts shall be used to indicate coverage and sheet layout for the Aeronautical Chart – ICAO 1:500 000.

GEN 3.2.7 Topographical charts

Details of how topographical charts may be obtained, containing:

1.

name of service/agency(ies);

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available.

GEN 3.2.8 Corrections to charts not contained in the AIP

A list of corrections to aeronautical charts not contained in the AIP, or an indication where such information can be obtained.

GEN 3.3 Air traffic services (ATS)

GEN 3.3.1 Responsible service

Description of the air traffic service and its major components, including:

1.

service name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available;

8.

a statement concerning the provisions on which the service is based and a reference to the AIP location where differences from ICAO, if any, are listed;

9.

an indication if service is not available for 24 hours a day and seven days a week.

GEN 3.3.2 Area of responsibility

Brief description of area of responsibility for which ATS are provided.

GEN 3.3.3 Types of services

Brief description of main types of air traffic services provided.

GEN 3.3.4 Coordination between the operator and ATS

General conditions under which coordination between the operator and air traffic services is affected.

GEN 3.3.5 Minimum flight altitude

The criteria used to determine minimum flight altitudes.

GEN 3.3.6 ATS units address list

A list of ATS units and their addresses arranged alphabetically, containing:

1.

unit name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available.

GEN 3.4 Communication services

GEN 3.4.1 Responsible service

Description of the service responsible for the provision of telecommunication and navigation facilities, including:

1.

service name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available;

8.

a statement concerning the provisions on which the service is based and a reference to the AIP location where differences from ICAO, if any, are listed;

9.

an indication if service is not available for 24 hours a day and seven days a week.

GEN 3.4.2 Area of responsibility

Brief description of area of responsibility for which telecommunication service is provided.

GEN 3.4.3 Types of service

Brief description of the main types of service and facilities provided, including:

1.

radio navigation services;

2.

voice and/or data link services;

3.

broadcasting service;

4.

language(s) used; and

5.

an indication of where detailed information can be obtained.

GEN 3.4.4 Requirements and conditions

Brief description concerning the requirements and conditions under which the communication service is available.

GEN 3.4.5 Miscellaneous

Any additional information (e.g. selected radio broadcasting stations, telecommunications diagram).

GEN 3.5 Meteorological services

GEN 3.5.1 Responsible service

Brief description of the meteorological service responsible for the provision of meteorological information, including:

1.

service name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available;

8.

a statement concerning the provisions on which the service is based and a reference to the AIP location where differences, if any, are listed;

9.

an indication if service is not available for 24 hours a day and seven days a week.

GEN 3.5.2 Area of responsibility

Brief description of area and/or air routes for which meteorological service is provided.

GEN 3.5.3 Meteorological observations and reports

Detailed description of the meteorological observations and reports provided for international air navigation, including:

1.

name of the station and the ICAO location indicator;

2.

type and frequency of observation including an indication of automatic observing equipment;

3.

types of meteorological reports and availability of a TREND forecast;

4.

specific type of observation system and number of observation sites used to observe and report surface wind, visibility, runway visual range, cloud base, temperature and, where applicable, wind shear (e.g. anemometer at intersection of runways, transmissometers next to touchdown zone, etc.);

5.

hours of operation;

6.

indication of aeronautical climatological information available.

GEN 3.5.4 Types of services

Brief description of the main types of service provided, including details of briefing, consultation, display of meteorological information, flight documentation available for operators and flight crew members, and of the methods and means used for supplying the meteorological information.

GEN 3.5.5 Notification required from operators

Minimum amount of advance notice required by the meteorological service provider from operators in respect of briefing, consultation and flight documentation and other meteorological information they require or change.

GEN 3.5.6 Aircraft reports

As necessary, requirements of the meteorological service provider for the making and transmission of aircraft reports.

GEN 3.5.7 VOLMET service

Description of VOLMET and/or D-VOLMET service, including:

1.

name of transmitting station;

2.

call sign or identification and abbreviation for the radio communication emission;

3.

frequency or frequencies used for broadcast;

4.

broadcasting period;

5.

hours of service;

6.

list of aerodromes/heliports for which reports and/or forecasts are included; and

7.

reports, forecasts and SIGMET information included and remarks.

GEN 3.5.8 SIGMET and AIRMET service

Description of the meteorological watch provided within flight information regions or control areas for which air traffic services are provided, including a list of the meteorological watch offices with:

1.

name of the meteorological watch office, ICAO location indicator;

2.

hours of service;

3.

flight information region(s) or control area(s) served;

4.

SIGMET validity periods;

5.

specific procedures applied to SIGMET information (e.g. for volcanic ash and tropical cyclones);

6.

procedures applied to AIRMET information (in accordance with relevant regional air navigation agreements);

7.

the ATS unit(s) provided with SIGMET and AIRMET information;

8.

additional information, such as any limitation of service, etc.

GEN 3.5.9 Other automated meteorological services

Description of available automated services for the provision of meteorological information (e.g. automated pre-flight information service accessible by telephone and/or computer modem) including:

1.

service name;

2.

information available;

3.

areas, routes and aerodromes covered;

4.

telephone and telefax number(s), email address, and, if available, website address.

GEN 3.6 Search and rescue (SAR)

GEN 3.6.1 Responsible service(s)

Brief description of service(s) responsible for the provision of search and rescue (SAR), including:

1.

service/unit name;

2.

postal address;

3.

telephone number;

4.

telefax number;

5.

email address;

6.

AFS address;

7.

website address, if available; and

8.

a statement concerning the provisions on which the service is based and a reference to the AIP location where differences from ICAO, if any, are listed.

GEN 3.6.2 Area of responsibility

Brief description of area of responsibility within which SAR services are provided.

GEN 3.6.3 Types of service

Brief description and geographical portrayal, where appropriate, of the type of service and facilities provided including indications where SAR aerial coverage is dependent upon significant deployment of aircraft.

GEN 3.6.4 SAR agreements

Brief description of SAR agreements in force, including provisions for facilitating entry and departure of other Member States’ aircraft for search, rescue, salvage, repair or salvage in connection with lost or damaged aircraft, either with airborne notification only or after flight plan notification.

GEN 3.6.5 Conditions of availability

Brief description of provisions for SAR, including the general conditions under which the service and facilities are available for international use, including an indication of whether a facility available for SAR is specialised in SAR techniques and functions, or is specially used for other purposes but adapted for SAR purposes by training and equipment, or is only occasionally available and has no particular training or preparation for SAR work.

GEN 3.6.6 Procedures and signals used

Brief description of the procedures and signals used by rescue aircraft and a table showing the signals to be used by survivors.