Council Directive of 13 June 1990 on package travel, package holidays and package tours (90/314/EEC)

Article 3U.K.

1.Any descriptive matter concerning a package and supplied by the organizer or the retailer to the consumer, the price of the package and any other conditions applying to the contract must not contain any misleading information.

2.When a brochure is made available to the consumer, it shall indicate in a legible, comprehensible and accurate manner both the price and adequate information concerning:

(a)the destination and the means, characteristics and categories of transport used;

(b)the type of accommodation, its location, category or degree of comfort and its main features, its approval and tourist classification under the rules of the host Member State concerned;

(c)the meal plan;

(d)the itinerary;

(e)general information on passport and visa requirements for nationals of the Member State or States concerned and health formalities required for the journey and the stay;

(f)either the monetary amount or the percentage of the price which is to be paid on account, and the timetable for payment of the balance;

(g)whether a minimum number of persons is required for the package to take place and, if so, the deadline for informing the consumer in the event of cancellation.

The particulars contained in the brochure are binding on the organizer or retailer, unless:

  • changes in such particulars have been clearly communicated to the consumer before conclusion of the contract, in which case the brochure shall expressly state so,

  • changes are made later following an agreement between the parties to the contract.