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[F1PART 2AE+WINVESTIGATION OF COMPLAINTS RELATING TO OTHER PERSONS: SOCIAL CARE AND PALLIATIVE CARE

Investigation of complaintsE+W

34CAlternative resolution of complaintsE+W

(1)The Ombudsman may take any action he or she considers appropriate with a view to resolving a complaint which he or she has the power to investigate under section 34B.

(2)The Ombudsman may take action under this section in addition to or instead of conducting an investigation into the complaint.

(3)Any action under this section must be taken in private.]