Step 1: statement of grievance
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9The employee must—
(a)set out in writing—
(i)the grievance, and
(ii)the basis for it, and
(b)send the statement or a copy of it to the employer.
9The employee must—
(a)set out in writing—
(i)the grievance, and
(ii)the basis for it, and
(b)send the statement or a copy of it to the employer.