Water Industry Act 1999

10 (1) Section 68 (functions of Customers Council) is amended as follows.

(2) Subsection (1) is repealed.

(3) For subsection (2) there is substituted—

“(2) The Commissioner shall investigate any complaint made to him, or to the appropriate Consultative Committee, by a current, potential or former customer of a new water and sewerage authority, as respects a function of that authority (whether as a water authority or as a sewerage authority).

(2A) The Commissioner need not investigate such a complaint if—

(a) the complainer has not pursued the complaint with the authority, or

(b) it appears to the Commissioner that the complaint is vexatious or frivolous.”

(4) In subsection (3)—

(a) the words “Without prejudice to subsection (1)(c) above” are repealed,

(b) for “Customers Council” there is substituted “Commissioner”,

(c) for “it” in the second place where it occurs there is substituted “him”, and in the third place where it occurs there is substituted “he”, and

(d) for “the Council” there is substituted “him”.

(5) In subsection (4)—

(a) for “Customers Council” there is substituted “Commissioner”, and

(b) for “the Council, or to him” there is substituted “either of them”.

(6) In subsection (5)—

(a) for “Customers Council” there is substituted “Commissioner”,

(b) for “its” there is substituted “his”, and

(c) the words from “and without prejudice” to the end are repealed.