(1)This section applies where a report under section 15 finds that the person aggrieved has sustained injustice or hardship as is mentioned in section 5(3).
(2)If, following the making of the report, it appears to the Ombudsman that the injustice or hardship has not been, or will not be, remedied, the Ombudsman may make a special report on the case.
(3)The Ombudsman must—
(a)send a special report made under subsection (2) to the persons to whom the report under section 15 was sent, and
(b)lay a copy of the report before the Parliament.
(4)Section 15(3) applies in relation to a special report as it applies in relation to a report under that section.
(5)The Ombudsman may make arrangements for the special report to be available to the public in such manner (whether or not on payment of a reasonable fee) as the Ombudsman thinks fit.
(6)The listed authority to whom the special report relates is liable to reimburse the Ombudsman in respect of any expenses incurred by the Ombudsman by virtue of subsection (5).