Patient Rights (Scotland) Act 2011

1. Introductory Text

2. Charter of Patient Rights and Responsibilities

   1. 1. Charter of Patient Rights and Responsibilities

   2. 2. Review and revision of Charter

3. Patient rights

   1. 3. Patient rights

   2. 4. Patient rights: further provision

4. Health care principles

   1. 5. Duty to uphold the health care principles

   2. 6. Health care principles

   3. 7. Health care principles: guidance and directions

5. Treatment time guarantee

   1. 8. Treatment time guarantee

   2. 9. Treatment time guarantee: further provision

   3. 10. Breach of the treatment time guarantee

   4. 11. Treatment time guarantee: guidance and directions

   5. 12. Treatment time guarantee: suspension

   6. 13. Treatment time guarantee: key terms

6. Patient feedback, comments, concerns or complaints

   1. 14. Encouragement of patient feedback etc.

   2. 15. Arrangements for handling and responding to patient feedback etc.

   3. 16. Repeal of the Hospital Complaints Procedure Act 1985

7. Patient advice and support service

   1. 17. Patient advice and support service: establishment and funding

   2. 18. Patient advice and support service

   3. 19. Duties to share information

8. Protections and limitations

   1. 20. Protections and limitations

9. Inquiries and default and emergency powers

   1. 21. Powers of the Scottish Ministers

10. Payments to or in respect of certain persons infected with hepatitis C as a result of NHS treatment etc.: eligibility

    1. 22. Payments to or in respect of certain persons infected with hepatitis C as a result of NHS treatment etc.: eligibility

11. General

    1. 23. Interpretation

    2. 24. Ancillary provision

    3. 25. Orders, regulations and directions

    4. 26. Short title and commencement

12. 1. Schedule

       Health care principles to be upheld by relevant NHS bodies and relevant service providers