11Participation of licensed providers
(1)The Commission is (so far as is consistent with the exercise of its function under section 1(2) of the 2002 Act”) to exercise its functions relating to water services and sewerage services licences for the purposes of securing the participation—
(a)in an orderly manner; and
(b)in a manner that is not detrimental to the exercise of Scottish Water’s core functions,
of water services and sewerage services providers in the provision of water and sewerage services.
(2)The Commission may give directions of a specific or general character to—
(a)Scottish Water; or
(b)any—
(i)water services or sewerage services provider; or
(ii)person in whose favour it intends to grant a water services or sewerage services licence,
as to steps to be taken for the purposes mentioned in subsection (1).
(3)Directions under subsection (2) may, in particular, relate to—
(a)any costs attributable to the participation of water services and sewerage services providers in the provision of water and sewerage services; and
(b)the provision or exchange of information about customers of water services or sewerage services providers.
(4)Before giving directions under subsection (2), the Commission must consult any person to whom the directions are to be given.
(5)Any person to whom directions are given under subsection (2) must comply with the directions.