F1Listed authorities: complaints handling procedures
Annotations:
Amendments (Textual)
16FComplaints handling procedures: application of other enactments
The duties in sections 16A(2) and (3) and 16C(2) do not apply to the extent that—
a
the listed authority lacks the necessary powers (other than by virtue of this Act) to ensure compliance with the duties, or
b
the duties are inconsistent with any other enactment.
Ss. 16A-16G and cross-heading inserted (1.8.2010) by Public Services Reform (Scotland) Act 2010 (asp 8), ss. 119, 134(7); S.S.I. 2010/221, art. 3(2), sch.