(1)An enquiry is completed when WRA issues a notice (a “closure notice”) to the claimant stating—
(a)that the enquiry is complete, and
(b)the conclusions reached in the enquiry.
(2)A closure notice must either—
(a)state that in the opinion of WRA no amendment of the claim is required, or
(b)if in WRA’s opinion the claim is insufficient or excessive, amend the claim so as to make good or eliminate the deficiency or excess.
(3)In the case of an enquiry into an amendment of a claim, subsection (2)(b) applies only so far as the deficiency or excess is attributable to the amendment.