- Latest available (Revised) - English
- Latest available (Revised) - Welsh
- Original (As enacted) - English
- Original (As enacted) - Welsh
This is the original version (as it was originally enacted).
12(1)Rhaid i’r comisiynydd sefydlu gweithdrefn ar gyfer ymchwilio i gwynion am arferiad swyddogaethau’r Comisiynydd (“y weithdrefn gwynion”).
(2)Rhaid i’r weithdrefn gwynion gynnwys darpariaeth ynghylch—
(a)sut i wneud cwyn;
(b)y person y dylid gwneud cwyn iddo;
(c)y cyfnod ar gyfer dechrau ystyried cwyn a dirwyn cwyn i ben;
(d)y camau gweithredu y mae’n rhaid i’r Comisiynydd ystyried eu cymryd wrth ymateb i gŵyn.
(3)Caiff y Comisiynydd ddiwygio’r weithdrefn gwynion, ond mae hyn yn ddarostyngedig i’r gofyniad i gynnwys darpariaethau yn unol ag is-baragraff (2).
(4)Rhaid i’r Comisiynydd—
(a)sicrhau bod copi o’r weithdrefn gwynion ar gael i’w harchwilio yn swyddfa’r Comisiynydd, a
(b)sicrhau y perir bod copïau o’r weithdrefn gwynion ar gael mewn unrhyw fannau eraill a thrwy unrhyw ddulliau eraill y mae’r Comisiynydd o’r farn eu bod yn briodol.
(5)Rhaid i’r Comisiynydd sicrhau y cyhoeddir y trefniadau ar gyfer archwilio a chyrchu copïau o’r weithdrefn gwynion mewn modd a fydd yn dwyn y trefniadau hynny i sylw personau y mae’r Comisiynydd o’r farn ei bod yn debygol fod ganddynt ddiddordeb yn y weithdrefn.
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Original (As Enacted or Made) - English: The original English language version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
Original (As Enacted or Made) - Welsh:The original Welsh language version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
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